Subject: Tech Support Candidate - Rajan Dubey
From: Rajan Dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:45:23 -0400

| | Tech Support Test

Name | Rajan Dubey
E-mail | [email-masked]
Phone Number | (91) 9315111308
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dwarka sector 23

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Radical minds pvt ltd | Travel Executive | Immediate joining | 19000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open new taband check to seeif youcan load another wedsite or else launch another browser like internet explorerand try the site you were having problem with.
What according to you is difference between Bluetooth and Wifi? | Bluetooth and wifi are both methods of transferring data buth the difference is that bluetooth primarily used to connect device wuthout using cables ,whili wifi is provide high  internet excess
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good cx service is the service in which a cx has a query and deliberately giving the resolution and great cx service is the service where it include the resolution along with socail bonding,faith,and cx feel satisfiwd
What according to you makes you a good candidate for customer service or technical support job? | As executive when i will deal the cx first of all i will be the good listener and understand the problem and i will observe the cx word of speech so that i will come to know how the cx is facing problem and i will put my self into his condition and accordingly give my best possible way to give the resolution the cx
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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