Subject: Tech Support Candidate - Rohit Verma
From: Rohit Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:43:46 -0400

| | Tech Support Test

Name | Rohit Verma
E-mail | [email-masked]
Phone Number | (91) 9582322000
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will refresh it .
If it still doesn't arrive than ill click on the return to previous page option and will continue from there

What according to you is difference between Bluetooth and Wifi?

Wifi - It is wireless fidelity , It is basically the internet connection through which we can use internet in our laptops and mobile phones
Bluetooth - It is application through which we can transfer our data from mobile to laptop and viceversa as well as from laptop to laptop

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Great customer is the one who took interest in knowing all the applications
Great customer is the one who focus on listening more
Great customer is a happy customer
Great customer focuses on results.

What according to you makes you a good candidate for customer service or technical support job? | I am hardworking , disciplined ,foccused towards my work , as well as I have the ability to work individually and can lead  a group
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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