Subject: Tech Support Candidate - nitesh sharma
From: nitesh sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:40:54 -0400

| | Tech Support Test

Name | nitesh sharma
E-mail | [email-masked]
Phone Number | (0120) 8373985486
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Snva ventures pvt. Ltd.. | Sr. Tech sales executive | 21th march | 35000
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We can try to refresh the browser or else we can reset the browser.. we can restore browser to its default

What according to you is difference between Bluetooth and Wifi?

Bluetooth is a inbuilt feature which we get with device..it gives us opportunity to connect devices to 1 platform..

Wifi is a plateform which we use to connect devices with internet.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

It depends up on satisfaction level..
If we satisfy customer as what he called for then it will come under good service..
And if we are sure that we have satisfy customer that he is fully satisfied...

What according to you makes you a good candidate for customer service or technical support job? | I am hard working with good tech sales experience..
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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