Subject: Tech Support Candidate - Nida Jameel Nida
From: Nida Jameel Nida <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:40:32 -0400

| | Tech Support Test

Name | Nida Jameel Nida
E-mail | [email-masked]
Phone Number | (+91) 7985272492
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Pulsus health tech | Program coordinator | 30May | 18000
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I correct the website
What according to you is difference between Bluetooth and Wifi? | Bluetooth allow  for short range data transfer between device or Wi-Fi allows devices to connect to the internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | You are keeping your customers satisfied  while in the la latter you are not only keeping them satisfied you are also keeping them loyal

What according to you makes you a good candidate for customer service or technical support job?

Good behavior
Keep them satisfied
Be loyal

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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