Subject: Tech Support Candidate - KM ANKITA
From: KM ANKITA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:40:21 -0400

| | Tech Support Test

Name | KM ANKITA
E-mail | [email-masked]
Phone Number | (+91) 7428798861
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | Na | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | Na

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Some websites could be spreading viruses, contain explicit content or even be trying to steal your personal data.
First of all to go to the advanced setting then click on it and access the web site.

What according to you is difference between Bluetooth and Wifi? | Bluetooth and Wifi provide wireless communication and uses radio signals for doing so. The main difference between Bluetooth and Wifi is the purpose behind its designing. Bluetooth is essentially used to connect short-range devices for sharing data while Wifi provides high-speed internet access.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied;
What according to you makes you a good candidate for customer service or technical support job? | Candidate for customer service or technical support because the caustomer faces the many issue so we are resolve the issue for customer's satisfactions.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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