Subject: Tech Support Candidate - Nitin Pal
From: Nitin Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:38:52 -0400

| | Tech Support Test

Name | Nitin Pal
E-mail | [email-masked]
Phone Number | (110059) 9315308189
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Edu assessment Pvt ltd | It system integration | 15 april | 14k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | May be our internet is not working, or may be the site is going busy.

What according to you is difference between Bluetooth and Wifi?

In bluetooth we can share files with nearby person. And use to connect with our headphones or speakers
In wifi we can use the internet facility and we can used as network connectivity.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means it can be better by knowing the right knowledge of that and great customer service means the person is going to perfecting himself day by day.
What according to you makes you a good candidate for customer service or technical support job? | I have a knowledge in handling the clients requirements with the ease. And supporting them the best quality of service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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