Subject: Tech Support Candidate - Tarun Negi Tarun
From: Tarun Negi Tarun <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:37:28 -0400

| | Tech Support Test

Name | Tarun Negi Tarun
E-mail | [email-masked]
Phone Number | (+91) 7983675717
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Haridwar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hamilton | Officer purchase | 1 may 2020 | 16900
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.check pop up in setting
2.check connection either wifi or earthnet
3.

What according to you is difference between Bluetooth and Wifi?

Bluetooth is used in transferring small file or connect to a person that are too closed to your distance now days bluetooth is popular because it is using in arogya setu app.
Where as wifi (wireless internet) also have the same features but can send large file and small too to worldwide .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good deals in providing customer service on time then getting feedback from customer. Whereas great customer service is to give customer best deal which is  profitable for companies and also for the customer and customer willing to keep in contact for every problem.
What according to you makes you a good candidate for customer service or technical support job? | 1.communication. 2. Understanding 3. Knowledge 4.contacts 5. Problem solver. 6. Initiater
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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