Subject: Tech Support Candidate - Tushar Mudgal
From: Tushar Mudgal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:36:42 -0400

| | Tech Support Test

Name | Tushar Mudgal
E-mail | [email-masked]
Phone Number | (0562) 2420766
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | AGRA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nil | Nil | 0 | 0
Previous Employer 1 | Nil | Nil | 0 | 0
Previous Employer 2 | Nil | Nil | 0 | 0

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Try to load a website on other device or network if it is possible you can try your mobile network
What according to you is difference between Bluetooth and Wifi? | The most distinction between Bluetooth and Wifi is that, Bluetooth is actually accustomed connect short-range devices for sharing information whereas Wifi is used for providing high-speed web access or internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually the main difference between providing good customer service and delivering great customer service is that in the former you are probably only barely your customer satisfied
What according to you makes you a good candidate for customer service or technical support job? | Because I am user friendly with customer
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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