Subject: Tech Support Candidate - Arjun kumar jain Arjun
From: Arjun kumar jain Arjun <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:36:29 -0400

| | Tech Support Test

Name | Arjun kumar jain Arjun
E-mail | [email-masked]
Phone Number | (91) 7400255104
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Arbariya organics pvt ltd | E-commerce executive | | 15000
Previous Employer 2 | Modern informatics pvt ltd. | Mis executive | | 13000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | At first i will check internet connectivity.if connectivity is ok then i will check data is sending and receiving from broadband or network connected device to my computer if not then i will contact my internet service provider.
What according to you is difference between Bluetooth and Wifi? | Bluetooth has small range compare to wifi for sending or receiving data wifi is more faster then blutooth to transmission  a data blutoot has only option to transmit media or document data while wifi can transmit any kind of data related to computer or electornic wifi connective device.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service can be done by troubleshooting the problems of customer and great customer service can be done troublshooting  and make a customer happy by giving your best
What according to you makes you a good candidate for customer service or technical support job? | I have a knowledge of hardware and software. I can make cuatomer troubleshoot internet related problems as well as hardware related problems while on call.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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