Subject: Tech Support Candidate - Harish Kumae
From: Harish Kumae <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:34:13 -0400

| | Tech Support Test

Name | Harish Kumae
E-mail | [email-masked]
Phone Number | (91) 9599758529
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | East delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Smarterbiz technology private limited | Network engineer | 1 month | 17000
Previous Employer 1 | Ccn broad band | It engineer | | 10000
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1- firstly check internet
Step-2 proxy and blocked URL

What according to you is difference between Bluetooth and Wifi?

Bluetooth is input device and connect to device
Wifi is input device connect to internet

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good is new customer and great customer provide benefit of products and he is also happy to product
What according to you makes you a good candidate for customer service or technical support job? | Customer service provider information and technical support provide technical issue
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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