Subject: Transcript of Sunday, June 14th, 2020, 11:48:49 pm. Operator: Adam. Visitor: Traveler
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 14 Jun 2020 19:59:44 -0400

Chat transcript

	

	
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	Adam Sun, 06/14/20 11:48:49 pm UTC
	
		Hi there, can we help you plan your upcoming vacation?

	Traveler  11:48:49 pm
	
		Hello!  My name is Jeanne.  My daughter and I are planning to visit Ukraine for the first time.  Both my parents were born there.  They are both deceased now.  I would like to see Kyiv, Odessa, Chernivtsi and Lviv.  I'm pretty sure we can do that in a tour group.  But I have another request.  I have family that lives in Kirovohrad.  And I would also like to visit my mother's city/village.  That would be Dnipropetrovsk and Krivyy Rih.  I would like to be in Kirovohrad for Orthodox Easter.  Actually, Good Friday through Easter Sunday or Monday.  That would be April 30 through May 3 at least and then visit my Mom's birthplace.  I know I would probably be on my own for those places.  I guess my question is can I coordinate my visit with my family and then join the tour.

	Adam 11:49:24 pm
	
		Hey Jeanne
	
		I see. I can have my travel expert to assist you with the customised itinerary. 
	
		Could you please help me with your email ID? So, that my team can get back to you

	Traveler  11:50:48 pm
	
		[email-masked]

	Adam 11:51:11 pm
	
		Thanks for the details. 
	
		May I know where you'll be travelling from? 
	
		And if you want to include any specific activity to the itinerary?

	Traveler  11:52:09 pm
	
		I live in Mount Vernon, WA so Seattle-Tacoma or I could also fly out of Vancouver, B. C.

	Adam 11:52:38 pm
	
		I see. Any specific activity you would like to include?

	Traveler  11:54:09 pm
	
		I really haven't thought about that yet.  Maybe see a concert -- Ukrainian Dance Ensemble.  My daughter loves ballet.  But we can think about that.  I just want to get really immersed in the Ukrainian culture.
	
		I speak enough Ukrainian to understand and read.  It's gone downhill since my Mom passed away in 2010.

	Adam 11:55:20 pm
	
		I see. Alright, my team will be in touch with you shortly.
	
		Is there anything else I can help you with?

	Traveler  11:57:31 pm
	
		Not at this time.  I think I need to speak to someome who can give me some options and tell me if what I am requesting is reasonable/possible.  Thank you so much for your time.

	Adam 11:57:42 pm
	
		Sure. Could you help me with your contact number? 

	Traveler  11:57:57 pm
	
		360-630-7811
	
		I also left a voicemail on your 800 number just before I started chatting with you.

	Adam 11:58:55 pm
	
		Sure. Thanks for the details
	
		My travel experts will be in touch with you shortly.
	
		It was nice talking to you. Have a great day, goodbye!

	Traveler  11:59:40 pm
	
		Thank you.

	System 11:59:44 pm
	
		Adam archived the chat

	10m 55s

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Visitor geolocation: Mount Vernon, Washington, United States / 67.160.16.85

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