Subject: Aircall May | June Newsletter
From: Aircall Team <[email-masked]>
To: [email-masked]
Date: Fri, 12 Jun 2020 10:00:30 -0500 (CDT)

Words from our CEO
Black Lives Matter - Our Commitments
We want to make Aircall’s stance clear: Black lives matter. Here are a few actions we can take to start making an impact.
Read the blog <http://connect.aircall.io/I040URz0P09gza4w0b0HJ00>

We've Raised Series C Funding... What's Next for Our Customers?
Aircall's CEO, Olivier Pailhès, talks about putting our customer needs first, the importance of partnerships, and what's next for the company.
Read the blog <http://connect.aircall.io/s09a0P40zHzu0R0w0940a0J>

Product updates
Admin Dashboard
More flexible account configuration
Within the Aircall dashboard, Admins can now: 

 - Create a number without assigning a user
 - Create a user without assigning a number
 - Can create a team without assigning any users

Mobile app
Merge existing contacts on Android
When you create a new contact, Aircall will check to see if it's an existing contact and give you the option to merge or override it to prevent duplicates.

Contact synchronization on Android
If you use Salesforce, HubSpot, Pipedrive, Zendesk, or Intercom you can automatically sync your contacts to Aircall in the Android app.
Desktop Phone

Language preferences
Aircall now speaks your language! Our desktop phone, mobile apps, and chrome extension are now available in French, German, and Spanish. You will be prompted in the app to update your language preferences but can also adjust within your user settings. 
Learn more <http://connect.aircall.io/taJ94w0aRz0Pv00zH00004a>

To-Do enhancements
We heard you! Based on user feedback, we’re updating the To Do section in the Aircall phone. With this update, you'll get better visibility with voicemails now included in the Missed calls section, better prioritization of tasks, and new clickable actions.
Learn more <http://connect.aircall.io/s0rd0P40zHzP0R0w0940a0J>

Featured Customer

HONK centralized their tech stack with Aircall & Zendesk and seamlessly transitioned to remote work during COVID-19.
Read the story <http://connect.aircall.io/E0a0R09QHsz0z0wJ4d00P04>

Featured Integration

Klaus was the first Quality Assurance integration on Aircall’s marketplace. The Klaus integration lets Aircall users seamlessly add QA to their call center workflow.
Read the story <http://connect.aircall.io/y4bRzw9z0a0PJHV00h00040>

Good reads
From Aircall and around the web
The Best of Voice and Chat: Aircall + Intercom
Aircall is thrilled to be named one of Intercom’s Premier App Partners.
Read the blog <http://connect.aircall.io/x0R0000b4W40PzH0ia09zJw>
How to Manage Productive Remote Teams
We put together an eBook to help leaders navigate a new era of remote work.
Read the ebook <http://connect.aircall.io/CH900s07P0aR0zaz4w04J00>
Virtual Team Building Ideas for Remote Workers
Team leaders need to get creative about how they’re going to operate and build team morale.
Read the blog <http://connect.aircall.io/K00w0RH00Pab4waz904z0J0>
Upcoming Events
June 18th

1:00 pm EST
Mindful Meditation
A virtual meditation event for customer service execs and managers to learn why it’s important to prioritize self-care during this time, especially for those on the frontlines with customers.
Save your spot <http://connect.aircall.io/B400RR4Jz00000dH0ztP9wa>

233 Park Ave S, New York, NY 10003
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