Subject: New Activity [#3604] Issues VIRTUAL Platinum Neu Anspach
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 12 Jun 2020 05:13:00 +0000

Hi Pritish Nandi,

Marika Fujita has responded to a ticket you are watching

Ticket 

https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3604#3604 

Issues VIRTUAL Platinum Neu Anspach 

Requester 

Markus Martin  [email-masked]

    Agent Response 

Hi Markus,     We hope you are doing well.     This is a follow-up email about the issues you are facing with the Virtual.     As we have checked our backend data, we can still see playback disconnections that are related with the AV setup. Did you confirm the information we have sent in the past emails?     Also, kindly please provide us AV diagram or photos of the setup. We really need the information requested to help troubleshoot the issue correctly.  We are looking forward to hearing from you.  Warm Regards, Marika Customer Services Les Mills Virtual App

https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3604/subscriptions/unsubscribe

Stop watching this ticket