Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 08 Jun 2020 11:36:40 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Sehr geehrte Damen und Herren,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">alle anderen Apps und Geräte blieben verbunden. </span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Was war dann heute Früh der Grund?</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Warum hört ein Kurs mitten drinnen zu spielen auf? </span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Viele Grüße,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Daniel Schreiber</span></div>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Verdana",sans-serif;color:#BFBFBF'>Diese Nachricht ist vertraulich und nur für den Adressaten bestimmt. Falls Sie diese Nachricht irrtümlich erhalten haben, verständigen Sie bitte den Absender und löschen Sie diese Nachricht und alle Anhänge. Danke. Soweit gesetzlich zulässig, schließt die Fa. FIT GmbH. jede Haftung für Schäden aus Übertragungsfehlern, Viren, fremden Einfluss, Verzögerungen, und dergleichen aus.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:7.0pt;font-family:"Verdana",sans-serif;color:#BFBFBF'>This message is confidential and intended solely for the address. If you receive this message in error, please immediately inform the sender and delete the message and any attachments. Thank you. To the extent permitted by law FIT GmbH. shall in no way be liable for any damages, whatever their nature, arising out of transmission failures, viruses, external influence, delays and the like.</span></div>
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<div>Von:<span lang="DE"> Les Mills International &lt;[email-masked]&gt; <br><b>Gesendet:</b> Montag, 08. Juni 2020 11:56<br><b>An:</b> [email-masked]<br><b>Cc:</b> [email-masked]<br><b>Betreff:</b> Re: Virtual App Support - Les Mills</span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue",sans-serif'>Hallo Daniel, </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue",sans-serif'>es tut mir leid zu hören, dass Sie von der Unterstützung, die Sie erhalten haben, enttäuscht sind.  </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue",sans-serif'>Ich kann sehen, dass Ihr iPad ab dem 3. Juni offline war, weshalb es sich von der App abgemeldet hätte. Um die Zuverlässigkeit rund um die Uhr zu gewährleisten, stellen Sie bitte sicher, dass das iPad jederzeit mit einer stabilen Netzwerkquelle verbunden ist. Dies wird empfohlen, um die beste Leistung der App zu erzielen und um sicherzustellen, dass Scheduler-Updates und das Herunterladen von Inhalten erfolgreich sind. Ich hoffe das hilft. </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue",sans-serif'>Herzliche Grüße </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue",sans-serif'>Charlotte <br><br>Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3584" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3584</a></span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue",sans-serif'>On Mon, 8 Jun at 8:12 PM <span class="separator">, Daniel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span><span class="separator"></span>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3584