Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Sun, 07 Jun 2020 08:08:05 +0000 (UTC)

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div>Hi Pritish,</div>
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<div>I can’t find my on boarding email to find my username.</div>
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<div>What do I do?</div>
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<div>Thank you so much for your help.</div>
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<div>Kind regards </div>
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<div>Sury Digby<br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 7 Jun 2020, at 3:32 pm, Les Mills Internationa&lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Sury,</div>
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<div dir="ltr">Thank you for reaching out to us. </div>
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<div dir="ltr">Could you please share the correct username for your Virtual account? It should be six digits followed by @lesmills virtual.com.</div>
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<div dir="ltr">Please see the link below on how to find your username. </div>
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<div dir="ltr"><a href="https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084185-i-ve-forgotten-my-username-and-password" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084185-i-ve-forgotten-my-username-and-password</a></div>
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<div dir="ltr">As soon as we have the information we would be happy to check this further.</div>
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<div dir="ltr">Best Regards,</div>
<div dir="ltr">Pritish</div>
<div dir="ltr">Customer Services</div>
<div dir="ltr">Les Mills Virtual App </div>
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<div dir="ltr">​<br>Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3603" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3603</a>
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            <blockquote class="freshdesk_quote">
              On
              Sun, 7 Jun at  6:08 PM
              <span class="separator">,  Sury Digby &lt;[email-masked]&gt;  wrote:
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<h2>Submitted data</h2>
<div>The following data was submitted.</div>
<div class="data-container"><table class="table">
<thead><tr>
<th>Field name</th>
<th>Submitted data</th>
</tr></thead>
<tbody>
<tr>
<th>Email address</th>
<td>[email-masked]</td>
</tr>
<tr>
<th>your name</th>
<td dir="ltr">Sury Digby</td>
</tr>
<tr>
<th>country</th>
<td>Australia</td>
</tr>
<tr>
<th>Text box</th>
<td>Reset password</td>
</tr>
<tr>
<th>Question</th>
<td>I need help logging into the App</td>
</tr>
<tr>
<th>Customer</th>
<td>Yes</td>
</tr>
<tr>
<th>Username</th>
<td>55749</td>
</tr>
<tr>
<th>Phone</th>
<td>0414709135</td>
</tr>
<tr>
<th>Comments</th>
<td>I can’t login to my Les Mills Virtual app it’s not accepting my password?</td>
</tr>
<tr>
<th>utm_source</th>
<td></td>
</tr>
<tr>
<th>utm_campaign</th>
<td></td>
</tr>
<tr>
<th>utm_medium</th>
<td></td>
</tr>
<tr>
<th>utm_code</th>
<td></td>
</tr>
<tr>
<th>Last_Name</th>
<td></td>
</tr>
</tbody>
</table></div>
<div><img src="https://u6876362.ct.sendgrid.net/wf/open?upn=r3XecG9Oeir8G6iSrKDq5JRPkH0CFsrEeuRlqoo76keFr743w5lz-2FzxUzmsWhHIY-2FPjq-2Fw6eQIC5WrLdwB0dKmZth-2BLPtlwi4TcX3TyTZ0pGbO6cU5ewJjhj-2FHoPZYjee08Htmy-2FmjLQ7jb95R0ChbquMU0XSe4fgn-2BN9zJasfLexneW6BE2ugn4NhWG44l5xfZca7Z7fBXHW6JZyHVmdYQjOWzyzhapjpGQh7kc9cs-3D" alt="" width="1" height="1" style="height: 1px !important; width: 1px !important; border-width: 0px !important; padding: 0px !important" class="fr-fic fr-dii"></div>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3603