Subject: Re: LSM Joining Case Test - Naman Mehta
From: Naman Mehta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Jun 2020 04:50:53 -0400

| | LSM Joining Case Test

Name | Naman Mehta
E-mail | [email-masked]
Phone Number | (+91) 8851880065
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I choose blurb 4 , because we can't say something  about organnizers or show host company behind their back .
And sticking to a question motive and not distracting the customer with other problems.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good cousmter service  can include answering /replying in a proper manner to the customer.
Solving problem of  the customers.
Making them quiet if they are angry by the services

But a great customer service  can be an asset to the company .
Employees focusing on the psychology of the consumer
to understand  them better
Providing them extraordinary  experiences  without  any hassle .
Answering them what is asked  .

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