Subject: Tech Support Candidate - Deepak Kumar Sharma
From: Deepak Kumar Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Jun 2020 09:48:23 -0400

| | Tech Support Test

Name | Deepak Kumar Sharma
E-mail | [email-masked]
Phone Number | (201001) 9871102803
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | GHAZIABAD

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first of all I'll check my network connectivity
after that I'll clock on refresh once the internet connectivity is back

What according to you is difference between Bluetooth and Wifi? | Bluetooth transfer multiple files including photos videos songs e.t.c whereas wifi provide sharing of internet data

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

customer satisfaction
qualitative service to the customer

What according to you makes you a good candidate for customer service or technical support job? | I'm seeking an opportunity where I can utilize my potential and I'm keen learner who loves to works in a team
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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