Subject: RE: New RMA inquiry request - 79561
From: EPOS Customer Service ANZ <[email-masked]>
To: SeCom DK Gaming Help <[email-masked]>, EPOS Customer Service ANZ <[email-masked]>, ashish <[email-masked]>
Date: Fri, 29 May 2020 01:07:01 +0000

Good morning

Please find the attached documents as requested.

Best regards,
Karin Hoffmann
Customer Service
Australia - Freecall 1800 643 315
New Zealand – Tollfree 0800 232 313
<https://www.eposaudio.com/en/dk>

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From: EPOS Global Support <[email-masked]>
Sent: Thursday, 28 May 2020 3:13 PM
To: EPOS Customer Service ANZ <[email-masked]>; ashish <[email-masked]>
Subject: Re: New RMA inquiry request - 79561

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

The following order was placed 27/4/20 and we have not received and order confirmation.

"Company Name: -
Name: Lenz Andallo
Phone: 0423591947
Email:[email-masked]​ ​
Address line 1: 1-22 Everton st
Address line 2:
Postal Code: 4504
City: St narangba qld
Country: Apac_aus

Products and quantities
Article nr. (Quantity):
507079(1)

Process: gaming_warranty_snow
Stock location: gaming_warranty_main

Is This a Warranty: 1"

 Conversation ID: a644500a-8883-11ea-beea-c7abe09339c8 e077fe0b-a0a1-11ea-a64a-4061b224a63d 7f8600dOn Tue, May 12 at 1:15, Ashish wrote:
Hello,

Customer did not receive the replacement.

Regards,
Ashish

On Mon, April 27 at 18:05, Heta Nyrhinen wrote:
Remark:

Company Name: -
Name: Lenz Andallo
Phone: 0423591947
Email:[email-masked]​ ​
Address line 1: 1-22 Everton st
Address line 2:
Postal Code: 4504
City: St narangba qld
Country: Apac_aus

Products and quantities
Article nr. (Quantity):
507079(1)

Process: gaming_warranty_snow
Stock location: gaming_warranty_main

Is This a Warranty: 1

--

We hope you have a nice day!

Kind regards,
**Matthew
EPOS Global Technical Support**