Subject: RE: New RMA inquiry request - 76602
From: EPOS Customer Service ANZ <[email-masked]>
To: SeCom DK Gaming Help <[email-masked]>, EPOS Customer Service ANZ <[email-masked]>, ashish <[email-masked]>
Date: Fri, 29 May 2020 00:48:31 +0000

Good morning

Please find the attached order confirmation as requested.

Best regards,
Karin Hoffmann
Customer Service
Australia - Freecall 1800 643 315
New Zealand – Tollfree 0800 232 313
<https://www.eposaudio.com/en/dk>

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From: EPOS Global Support <[email-masked]>
Sent: Thursday, 28 May 2020 3:12 PM
To: EPOS Customer Service ANZ <[email-masked]>; ashish <[email-masked]>
Subject: Re: New RMA inquiry request - 76602

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

We are waiting for order confirmation for the following sent 19/3/20...

"Company Name: Mwave
Name: Yanuwardy Wira
Phone: 1300727446
Email:[email-masked]​ ​
Address line 1: Unit B1, 3-29 Birnie Avenue
Postal Code: NSW 2141
City: Lidcombe
Country: Apac__australia

Products and quantities
Article nr. (Quantity):
507081(1)
GSP 350

Process: gaming_warranty_snow
Stock location: gaming_warranty_main

Remarks:
Is This a Warranty: 1"

 Conversation ID: 440d17e1-69dc-11ea-983a-5164a0b1533f b604af8e-a0a1-11ea-87f0-17cfd51cd21e 7f8600dOn Fri, May 8 at 22:25, Ashish wrote:
Hello,

The customer did not receive the replacement.

Regards,
Ashish

On Fri, April 24 at 20:38, Ashish wrote:
Hello,

The customer did not receive the replacement.

Regards,
Ashish

On Fri, April 3 at 18:36, Arvind Sendra wrote:
Hi,
Customer didn't receive the product yet.
Regards,
Arvind

On Thu, March 19 at 13:22, Sebastien Manin wrote:
Recipient: [email-masked]<mailto:[email-masked]>

Company Name: Mwave
Name: Yanuwardy Wira
Phone: 1300727446
Email:[email-masked]​ ​
Address line 1: Unit B1, 3-29 Birnie Avenue
Postal Code: NSW 2141
City: Lidcombe
Country: Apac__australia

Products and quantities
Article nr. (Quantity):
507081(1)
GSP 350

Process: gaming_warranty_snow
Stock location: gaming_warranty_main

Remarks:
Is This a Warranty: 1

--

We hope you have a nice day!

Kind regards,
**Matthew
EPOS Global Technical Support**