Subject: Re: Request ID - 69774
From: Mohammed Abdul Kader Ali <[email-masked]>
To: Krishna Prasad <[email-masked]>, Helpdesk <[email-masked]>, Mohammed Kulaib <[email-masked]>, Mubashir Moideen <[email-masked]>, Maher Al-Jurf <[email-masked]>
Cc: "Manager Livesalesman" <[email-masked]>, Mohamed Ali Ebrahim Ahmed Qamber <[email-masked]>, Jacob.V.Varghese <[email-masked]>
Date: Thu, 28 May 2020 19:09:18 +0000

Dear Krishna

There was network issue for the last three days and today the network resolve the issue.
Please try to ping the server and coordinate with Mubashir tomorrow regarding the issue and as per Qamber said SAS is accessing from communication PC

Best Regards,
​
Mohammed Abdul Kader Ali

NADA
P.O.Box 402, Al Khobar 31952 K.S.A.
Tel: +966 13 595 5561  x80561
Fax: +966-13 8533275
Mobile: '+966-502406998
Email: [email-masked]
www.nada.com.sa
________________________________
From: Krishna Prasad <[email-masked]>
Sent: Thursday, May 28, 2020 8:24 PM
To: Helpdesk; Mohammed Kulaib; Mubashir Moideen
Cc: Manager Livesalesman; Mohammed Abdul Kader Ali
Subject: Re: Request ID - 69774

Hi,

I will check. Keep it on hold until morning. Call Mubasir on 00966507011945 and inform about the issue.

@Mubashir Moideen<mailto:[email-masked]>, please check SAS Bahrain issue.

Regards,
Krishna

Krishna Prasad​
System Administrator
​
[https://af1753westeurope.blob.core.windows.net/signatureimages/SSBS.png]<http://www.ssbs.com.sa/>
Systems of Strategic Business Solutions ‑ An AlOthman Holding Company
Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia
D. +966-13-8534464 x11464<tel:+966-13-8534464%20x11464>  |      F. +966‑13‑853‑4442      |      M. +91-8790261622<tel:+91-8790261622>

[https://af1753westeurope.blob.core.windows.net/signatureimages/IE-Icon.jpg]<http://ssbs.com.sa/>
[https://af1753westeurope.blob.core.windows.net/signatureimages/Linked-Icon.jpg]<https://www.linkedin.com/company/ssbs/>
[https://af1753westeurope.blob.core.windows.net/signatureimages/Map-Icon.jpg]<https://goo.gl/maps/Pbb3Ug6Uiqu>
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________________________________
From: Helpdesk <[email-masked]>
Sent: Thursday, 28 May 2020, 22:44
To: Mohammed Kulaib
Cc: Krishna Prasad; Manager  Livesalesman
Subject: Request ID - 69774

Dear Kulaib,

We are unable to assign this ticket to any technician due to the error.

Please check this the pop is not appearing to assign the ticket.

Regards
LiveSalesman Team

Helpdesk​
[https://af1753westeurope.blob.core.windows.net/signatureimages/SSBS.png]<http://www.ssbs.com.sa/>
Systems of Strategic Business Solutions ‑ An AlOthman Holding Company
Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia
F. +966‑13‑853‑4442

[https://af1753westeurope.blob.core.windows.net/signatureimages/IE-Icon.jpg]<http://ssbs.com.sa/>
[https://af1753westeurope.blob.core.windows.net/signatureimages/Linked-Icon.jpg]<https://www.linkedin.com/company/ssbs/>
[https://af1753westeurope.blob.core.windows.net/signatureimages/Map-Icon.jpg]<https://goo.gl/maps/Pbb3Ug6Uiqu>
[https://af1753westeurope.blob.core.windows.net/signatureimages/Twitter-Icon.png]<https://www.twitter.com/ssbs_ksa>