Subject: New Reply Received - virtual app Les Mills Hamilton
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 26 May 2020 00:06:34 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  virtual app Les Mills Hamilton  Ticket comment <div>
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<div style="direction: ltr">Hi Adithya</div>
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<div style="direction: ltr">The club is Les Mills Hamilton</div>
<div style="direction: ltr">Username: [email-masked]</div>
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<div style="direction: ltr">Thanks</div>
<div style="direction: ltr">Jo</div>
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<td align="left" style="vertical-align:top;color:#000001;font-family:Arial">Jo Archibald<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px">​</span>
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<td align="left" style="vertical-align:top;font-family:Arial">Group Fitness Manager</td>
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<td align="left" style="vertical-align:top;font-family:Arial">Les Mills Hamilton</td>
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<td align="left" style="vertical-align:top;font-family:Arial"><a href="mailto:[email-masked]" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#0070C0" rel="noreferrer"><strong style="font-weight:400"><span style="text-decoration:underline">[email-masked]</span></strong></a></td>
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<td align="left" style="vertical-align:top;font-family:Arial">747 Victoria Street</td>
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<td align="left" style="vertical-align:top;font-family:Arial">Hamilton</td>
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<td align="left" style="vertical-align:top;font-family:Arial"><a href="http://www.lesmills.co.nz/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#0070C0" rel="noreferrer"><strong style="font-weight:400"><span style="text-decoration:underline">www.lesmills.co.nz</span></strong></a></td>
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<tr style="font-size:0"><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#7F7F7F;font-style:normal;font-weight:400;white-space:nowrap"><tbody><tr style="font-size:10.67px"><td align="left" style="vertical-align:top;font-family:Arial">P: <a target="_blank" id="LPlnk689713" style="text-decoration:none;color:#7F7F7F" rel="noreferrer"><strong style="font-weight:400">(07) 838 6274</strong></a> </td></tr></tbody></table></td></tr>
<tr style="font-size:0"><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal"><tbody><tr style="font-size:0"><td align="left" style="padding:10px 0;vertical-align:top"><a href="http://www.lesmills.co.nz/" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjU1MjAzMjcsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.Irxe3YtGDPwvdPdTs5HYcs0HYth94Tiv7olcLaeR0VI" width="372" alt="" style="width:372px;min-width:372px;max-width:372px;font-size:0"></a></td></tr></tbody></table></td></tr>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, May 26, 2020 12:04:02 PM<br>
<b>To:</b> Jo Archibald &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: virtual app Les Mills Hamilton
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<div dir="ltr">Hi Jo,</div>
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<div dir="ltr">Thanks for reaching out to Les Mills Virtual App support team.</div>
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<div dir="ltr">Please help us with the Virtual Username ​which would be 6 digits followed by @lesmillsvirtual.com ( Example - [email-masked]) along with the club name you need details for.</div>
<div dir="ltr">​</div>
<div dir="ltr">You may check it directly via your Virtual Scheduler under 'Settings' &gt; 'Club Preferences'.<br>
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You can also find your username in the Virtual App. Please follow the steps below.<br>
1.Unlock the padlock to the top right of the App<br>
2.Navigate to SETTINGS<br>
3. The username is to the left under 'Account'</div>
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<div dir="ltr">Looking forward to hear from you.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Warm Regards,<br>
​Adithya<br>
Customer Services<br>
Les Mills Virtual App</div>
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Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3569" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3569</a>
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<blockquote class="x_freshdesk_quote">On Tue, 26 May at 10:14 AM <span class="x_separator">
, Jo Archibald &lt;[email-masked]&gt; wrote:
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<div class="x_MsoNormal">Hi There</div>
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<div class="x_MsoNormal">We’ve been in contact with Phil Griffin regarding ongoing issues with our virtual system. He’s has requested if we can get a report for Hamilton on any corrupt files as it’s been stopping mid way through some classes.</div>
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<div class="x_MsoNormal">Can you also check if there have been any network issues.</div>
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<div class="x_MsoNormal">Kind regards</div>
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<div class="x_MsoNormal">Jo</div>
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<td align="left" style="vertical-align:top; font-family:Arial">  | </td>
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<td align="left" style="vertical-align:top; font-family:Arial">Les Mills Hamilton</td>
<td align="left" style="vertical-align:top; font-family:Arial"> | </td>
<td align="left" style="vertical-align:top; font-family:Arial"><a href="mailto:[email-masked]" target="_blank" id="LPlnk689713" rel="noreferrer" style="text-decoration:none; color:#0070C0"><strong style="font-weight:400"><span style="text-decoration:underline">[email-masked]</span></strong></a></td>
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<td align="left" style="vertical-align:top; font-family:Arial">747 Victoria Street</td>
<td align="left" style="vertical-align:top; font-family:Arial">, </td>
<td align="left" style="vertical-align:top; font-family:Arial">Hamilton</td>
<td align="left" style="vertical-align:top; font-family:Arial"> | </td>
<td align="left" style="vertical-align:top; font-family:Arial"><a href="http://www.lesmills.co.nz/" target="_blank" id="LPlnk689713" rel="noreferrer" style="text-decoration:none; color:#0070C0"><strong style="font-weight:400"><span style="text-decoration:underline">www.lesmills.co.nz</span></strong></a></td>
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<td align="left" style="vertical-align:top; font-family:Arial">P: <a target="_blank" id="LPlnk689713" rel="noreferrer" style="text-decoration:none; color:#7F7F7F"><strong style="font-weight:400">(07) 838 6274</strong></a> </td>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3569