Subject: Tech Support Candidate - Manish Singh
From: Manish Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 May 2020 01:46:51 -0400

| | Tech Support Test

Name | Manish Singh
E-mail | [email-masked]
Phone Number | (+91) 8373927891
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New ashok nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Omnis health care | Atl | 26 may 2020 | 16500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | In this situation firstly I will check the URL is it correctly written and afterwards the internet connection and than if the error comes I will troubleshoot according to error
What according to you is difference between Bluetooth and Wifi? | Bluetooth refer to that device which connects to two or more devices to transfer data, establishing connection between devices to use them on other hand Wi-Fi refer to connect devices with internet or Ethernet

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service means when you resolve customer,s query and satisfy customer needs
Great customer service means your customer ones come to u always needs you to resolve his problems

What according to you makes you a good candidate for customer service or technical support job? | As being a good listener I can understand what the customer needs and what he wants make easier for me to resolve problem easily makes me good candidate for cs
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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