Subject: Tech Support Candidate - Srishti Jain
From: Srishti Jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 May 2020 00:09:08 -0400

| | Tech Support Test

Name | Srishti Jain
E-mail | [email-masked]
Phone Number | (282004) 8077890370
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Agra

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Solution 1: Clear the Cache of Your Chrome Browser.
Solution 2: Update Your Network Adapter.
Solution 3: Switch to Google's DNS Server.
Solution 4: Turn off Opera Turbo on Your Opera Browser.

What according to you is difference between Bluetooth and Wifi? | The main difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet.BT, therefore, acts much like a cord between the two devices by creating a secure, wireless personal area network in which these devices can communicate
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means like a rapid response time to service requests, responding to all customer feedback (positive or negative) and great customer service like fast service, You have to  response to your customer within minute and make them satisfied.
What according to you makes you a good candidate for customer service or technical support job? | I have a quiet approachable personality and have a friendly nature.i have a good convincing skills also  which can be favourable for sometime.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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