Subject: Tech Support Candidate - SHIVAM SAHU
From: SHIVAM SAHU <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 03:40:29 -0400

| | Tech Support Test

Name | SHIVAM SAHU
E-mail | [email-masked]
Phone Number | (+91) 7668667307
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | INDRA PARK PALAM COLONY

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | KASHI GOMATHI GARAMIN BANK | IT SUPPORT ENGINEER | 02-01-2020 | NA
Previous Employer 2 | DPM CITY CONVENT SCHOOL | LAB ASSISTANT | 13-03-2019 | 18000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will identify the error after that i will go through the error either error related to internet connectivity or website issue like server error,404 etc.
What according to you is difference between Bluetooth and Wifi? | Basically Bluetooth is used to send or receive file over short distance while Wifi provide the high speed access to the internet. Bluetooth can be access by single person at a time while through Wifi we can connect multi device ata a time.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

immediately response is great customer service.
response take time  to reply is good customer service

What according to you makes you a good candidate for customer service or technical support job? | As a technical Support try to solve the problem as soon as possible.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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