Subject: Tech Support Candidate - rahul rahul
From: rahul rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 03:29:32 -0400

| | Tech Support Test

Name | rahul rahul
E-mail | [email-masked]
Phone Number | (333515) 6375796931
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | jhunjhunu

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will search on google right website as u mention for ex.- www.ndtv.com if this will be not search by google then we have problem in system like internet connection so our aim to start search with internet connection if after we got any error then may be some problem in website which is i have search like more load on website not proper website site crash different type of error we face so it will be dependent on website how much he was secured
What according to you is difference between Bluetooth and Wifi? | Main diffrence between bluetooth and wifi is we can use wifi as internet connection and this will be use only internet and bluetooth we not reqire internet connection we can share only file transfer between other devices like song,app etc. So basically we can say that difference between bluetooth and wifi is in wifi we need internet and we use internet and bluetooth we have not need internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | (1)  good customer service is only provide essential service and great customer service is full solved customer problem while customer not sacrificed (2) good customer talking only limit services great customer service provide more detail to customer (3) good custmer provide service only when customer reqire great customer also know about customer problem (4) good customer service behaviour with customer is good and great customer service make sure to customer about her problem solved or not
What according to you makes you a good candidate for customer service or technical support job? | according to my point of view i am able to solved customer problem may be technical and i am capable to communicate well with customer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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