Subject: Tech Support Candidate - Sangridinbou Sangridinbou
From: Sangridinbou Sangridinbou <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 04:28:05 +0000

| | Tech Support Test

Name | Sangridinbou Sangridinbou
E-mail | [email-masked]
Phone Number | (+91) 9953626489
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sikanderpur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | pentaserv | collection executive | 15 may 2019 | 24k
Previous Employer 2 | ELI | collection executive | 22 december 2018 | 17k

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | we refresh our computer.we might also try clearing all browser cache
What according to you is difference between Bluetooth and Wifi? | Both Bluetooth and wifi are use for providing wearless communication.Bluetooth actually connect short range devices whereas Wifi is use for providing high speed web access or internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference between good and great customer service are, when someone do their works according to the procedure how to handle the customer that is called a good customer service whereas, when someone do their works according to the procedure also have a great idea of handling customer queries is called a great customer service.
What according to you makes you a good candidate for customer service or technical support job? | i dont take myself that i am good enough for technical support but i can do it if you give me an idea of how to work or training. Because i dont have experienced in technical support. But i believe myself that i am good in customer service because i am good in picking someone ideas and thoughts i have learned how to talk with my customer and what should i do whenever i am on call.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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