Subject: Tech Support Candidate - Dharmender SINGH
From: Dharmender SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 04:26:20 +0000

| | Tech Support Test

Name | Dharmender SINGH
E-mail | [email-masked]
Phone Number | (91) 9971907497
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Genpact India Pvt Ltd. | Management Trainee | 3-Mar-2019 | 28000
Previous Employer 1 | TRC Consulting Pvt Ltd | Management Trainee | 15-May-2018 | 23500
Previous Employer 2 | TR Chadha & Co. LLP | Management Trainee | 18-Mar-2015 | 18000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I get an error than, I will look properly if that error suggests something like check the internet connection and will try again to open the website on browser.
What according to you is difference between Bluetooth and Wifi? | The main difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet. Bluetooth is a wireless technology standard that is used to exchange data over short distances (less than 30 feet), usually between personal mobile devices.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal!
What according to you makes you a good candidate for customer service or technical support job? | I am fluent in English and have experiance to handle customers
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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