Subject: Tech Support Candidate - rishabh sharma
From: rishabh sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 00:12:57 -0400

| | Tech Support Test

Name | rishabh sharma
E-mail | [email-masked]
Phone Number | (89202) 15784
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | west delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Travel triangle | consultant | till now | 20000
Previous Employer 1 | sharma associates | owner | april 2019 | 18000
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Click start then click on control panel then click on system and control links.Under action center click find and fix problems.Click troubleshooter then problem resolved.
What according to you is difference between Bluetooth and Wifi? | bluetooth is used to connect devices and share data with each other and its a wireless technology.On the other  hand wifi is a high speed internet which is used through wires communication and wifi can be used a great distance also.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer experience is when we are resolving his problem and assuring him to resolve it soon and A good customer service is when resolve his problem on the spot and prevent any other problem in future also.
What according to you makes you a good candidate for customer service or technical support job? | i m very hardworking,smartworking.I have ability to work in a team and individually also.I can handle pressure and one day i will make my company to feel proud with my abilities.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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