Subject: Tech Support Candidate - Preeti Kumari
From: Preeti Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 04:12:25 +0000

| | Tech Support Test

Name | Preeti Kumari
E-mail | [email-masked]
Phone Number | (+91) 7454921373
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector-18

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I go to this website. Open it. Try to log in and than try to find the problem.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is a device through which we can transfer app, songs, movies whatever in our phone but wifi is the service through which we can share our internet data.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service are those in which ee can satisfy our customer by our language but a great customer service are those we can resolve our customer problem with solution. A good customer service are those we can maintain our running customer but a great customer service are those we can try to recover our existing customer also.
What according to you makes you a good candidate for customer service or technical support job? | My efficiently and effectively managing my working power in any type of environment. Labor hard.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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