Subject: Tech Support Candidate - JayeshNath Mishra
From: JayeshNath Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 May 2020 13:05:42 -0400

| | Tech Support Test

Name | JayeshNath Mishra
E-mail | [email-masked]
Phone Number | (0261) 8780037559
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | H.No. U1/17,PH-3

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Riddhi Siddhi Enterprise | Jr. Engineer | 10/02/2020 | 18500
Previous Employer 1 | Helix Interior | Marketing Associat | 31/12/2018 | 12000
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'm checking my internet connection working proper or not. And if internet is proper checking browsers and again trying, if anyone error shows, trying to solve it, with require step to solving.

What according to you is difference between Bluetooth and Wifi?

The difference between bluetooth or wifi is access devices transfer or receiving data.
1)In bluetooth transfer or receiving data in very low speed. And wifi speed more then bluetooth.
2)Bluetooth range is approximately 30 feet and wifi range approximately 300mtr.
3)bluetooth is conecting wired Internet connection and wifi is wireless connection.
Their are few basic differences between them.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

In my opinion between good or great customer.
Good customer is supportive and all instruction's, what we give.
Great customer always trying to aware about what they want,they always trying to show what they want from us.

What according to you makes you a good candidate for customer service or technical support job? | In my opinion Every customer service or technical support executive know their job, which types support they provider's their own customers.  And satisfaction answer, easy language to understand. Some times we want to trying act practical  about our product to better understand.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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