Subject: Re: New RMA inquiry request - 76978
From: EPOS Global Support <[email-masked]>
To: EPOS DK CS ANZ <[email-masked]>, Ashish <[email-masked]>, [email-masked], "Bernadette Li (BNLI)" <[email-masked]>
Date: Wed, 20 May 2020 23:29:37 +0000

Hi Team, Global support placed an RMA for this case 9/4/20 and we are still waiting for confirmation that the order has been processed. Please action this ASAP. Company Name: Fleetwood Australia Name: Lukas Kaspar Phone: +61405670895 Email:[email-masked] Address line 1: Unit 8 Address line 2: 11 Kemp Street Postal Code: 3071 City: Thornbury Country: Australia Products and quantities Article Nr. (Quantity): 507093(2) Process: SNOW Stock location: MAIN On Tue, May 5 at 22:02, Ashish wrote: Hello, The customer did not receive the replacement. Regards, Ashish On Tue, April 21 at 15:45, Ashish wrote: Hello, The customer did not receive the replacement. Regards, Ashish On Thu, April 9 at 15:57, Gerald Oudin wrote: Recipient: [email-masked] Company Name: Fleetwood Australia Name: Lukas Kaspar Phone: +61405670895 Email:[email-masked] Address line 1: Unit 8 Address line 2: 11 Kemp Street Postal Code: 3071 City: Thornbury Country: Australia Products and quantities Article Nr. (Quantity): 507093(2) Process: SNOW Stock location: MAIN Remarks: User has specified to use a different delivery address than that on the invoice. -- We hope you have a nice day! Kind regards, **Matthew EPOS Global Technical Support**

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