Subject: Tech Support Candidate - Deepchandar Baluni
From: Deepchandar Baluni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 14:18:21 -0400

| | Tech Support Test

Name | Deepchandar Baluni
E-mail | [email-masked]
Phone Number | (91) 9968189924
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida 62

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | PC technology | Desktop engineer | 2016 | 12 thousand
Previous Employer 1 | Imsi Pvt ltd | Service engineer linux | Sep 13 2019 | 22 thousand
Previous Employer 2 | Kr network cloud | As a Linux support in institute | Mar 2020 | 27 thousand

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There is many conditions apply on this subject
1:- many be user internet not connected with internet and error coming in front of view like there is no internet connection to resolve this technical error firstly connect the internet if error not resolve then need to check other sites working or not if all sites working only error coming in ndtv than need to ping on this server and taken nasessry action.

What according to you is difference between Bluetooth and Wifi? | Wifi basically using for internet connection... And Bluetooth using for sharing data with one phone to another one.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service mean resolve issue and not full up again this.
Great mean resolve issue taking very serious follow-up and response one person who are for it this type of problem not coming in future

What according to you makes you a good candidate for customer service or technical support job? | As per my role service engineer provide root crouse if any Linux server services down communicate immidate to support team who looks this type of incident.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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