Subject: Tech Support Candidate - Ankur Yadav
From: Ankur Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 04:11:20 -0400

| | Tech Support Test

Name | Ankur Yadav
E-mail | [email-masked]
Phone Number | (283203) 8191807191
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Sector 15

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. |
What according to you is difference between Bluetooth and Wifi? | Bluetooth is a wireless communication medium which is used for transferring data such as song, videos, etc in a personal area network. It is used for the communication in a small range and Wifi is also a wireless communication medium which is used to access internet services.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | being a good customer sevice is offer your self to assist the costumer what he/she needs. and being an great customer service is not only focus on what customer need first make customer feel comfortble with you.
What according to you makes you a good candidate for customer service or technical support job? | I have good communication skills, problem solving skills, and passion for customer service I think these things make me a good candidate for technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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