Subject: Tech Support Candidate - Sheikh Khurram Yunus Sheikh Khurram
From: Sheikh Khurram Yunus Sheikh Khurram <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 03:41:56 -0400

| | Tech Support Test

Name | Sheikh Khurram Yunus Sheikh Khurram
E-mail | [email-masked]
Phone Number | (+1) 6392153954
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Zakir Nagar New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Shoppers Stop limited | Team leader | Na | 20000
Previous Employer 1 | Reliance brands limited | Fashion consultant | 23-6-2018 | 16000
Previous Employer 2 | Alshafa builders | Marketing executive | 02-07-2013 | 10000

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | The first step that I will apply will be  checking on my internet connection and will reset the connection and if there will be any problem in the internet connection then I will Fix the internet connection .
What according to you is difference between Bluetooth and Wifi? | Bluetooth is used for connecting short range sharing devices and WiFi is used for connecting long range internet devices.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means to handle  the customer's quiery  and great customer service means Customer relationship management, customer satisfaction Index and at last having knowledge of the product and services which are being offered by the company.

What according to you makes you a good candidate for customer service or technical support job?

Good negotiation skills
Good listening skills
Good communication skills
Ability to perform in any circumstances
Fair knowledge to handle the Quiery of the customer

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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