Subject: Tech Support Candidate - Deepak Naudiyal
From: Deepak Naudiyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 03:13:39 -0400

| | Tech Support Test

Name | Deepak Naudiyal
E-mail | [email-masked]
Phone Number | (91) 8898181755
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dwarka New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ashufab and engineers | Machinist | Jan 18 | 26000
Previous Employer 1 | Samrat industries | Supervisor | Jan 2011 | 18000
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will look for internet connection weather It is working or not
1 I will check on taskbar If a yellow triangle shows it's means problem it's from internet service provider
2 I will watch cables weather it is properly puggled

If no such problems above mention
I will refresh page or and try to reconnect internet

What according to you is difference between Bluetooth and Wifi?

In both case  wifi and blue tooth carry Data
Main difference Bluetooth carry data to sort distance
Where wife provide huge range with high speed

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service represent
Good communication skill with soft attitude
And great customer service represent smart communication, problem solving and make customer satisfy

What according to you makes you a good candidate for customer service or technical support job? | my Behavior and approachable personality with driving loyalty hard work which make me good candidate for customer service job

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