Subject: Tech Support Candidate - Kalpit Dubey
From: Kalpit Dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:50:20 -0400

| | Tech Support Test

Name | Kalpit Dubey
E-mail | [email-masked]
Phone Number | (+91) 9758466018
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Modinagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | Fresher | Fresher | Fresher
Previous Employer 1 | | | |
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am not a computer science engineer.
What according to you is difference between Bluetooth and Wifi? | The main difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-fi provides high-speed access to the internet. Bluetooth is a wireless technology standard that is used to exchange data over short distances and wi-fi can be used for long distances.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service means when you fulfil every possible requirements of the customer and the customer can not resist himself to give you the full rating and a bad customer service means that when the executive is not skilled enough to tackle with the query of the customer. In this case both customer and associate will get nothing but disappointment.
What according to you makes you a good candidate for customer service or technical support job? | I will not write a lengthy paragraph on me here. I just want to say that i am a very punctual person, no matter what the situation is i will try to reach that particular location before. I also have a quality to adapt myself in any kind of environment because my mind is very calm and i am working on that daily. My only motive is to give my 100% at any cost. This is me in short.

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