Subject: Tech Support Candidate - Himanshu Kumar singh Himanshu
From: Himanshu Kumar singh Himanshu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:46:38 -0400

| | Tech Support Test

Name | Himanshu Kumar singh Himanshu
E-mail | [email-masked]
Phone Number | (110096) 7294905120
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Netambit | FSE | | 25
Previous Employer 1 | WOOD SUN INDIA CORPORATION PVT LTD | ASSISTANT MANAGER | 2 YEAR | 21
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are several reasons why you might want to block certain websites on your computer. Some websites could be spreading viruses, contain explicit content or even be trying to steal your personal data. While you may well be more than capable of avoiding these websites, but that doesn't stand true for every one who uses your device. In such cases it might be best to block certain websites.
There are different ways to go about blocking websites. You can choose to block websites only on specific browsers, the entire operating system, or indeed your network router. Here's how to block websites.

What according to you is difference between Bluetooth and Wifi? | The main difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet. Bluetooth is a wireless technology standard that is used to exchange data over short distances (less than 30 feet), usually between personal mobile devices
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal.

What according to you makes you a good candidate for customer service or technical support job?

1. Verbal and written communication skills
2. Ability to learn fast
3. Conflict and stress management
4. Familiarity with computers and tech in general,
5. Good judgment
These skills are good to include in the job ad to give candidates an idea of what you expect from your employees. Evaluate candidates at a later stage against all those skills—perhaps during interviews, or other hiring stages.

| |