Subject: Tech Support Candidate - Akshay Saxena
From: Akshay Saxena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:46:22 -0400

| | Tech Support Test

Name | Akshay Saxena
E-mail | [email-masked]
Phone Number | (011) 8700972624
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bhagirathi Vihar Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I WILL CLOSE THE TAB AND OPEN IT AGAIN IF IT WILL NOT OPEN THAN I WILL GO TO THE SETTING OF BROWSER AND THAN CLICK ON TROUBLESHOOT BUTTON AND FIX THE ISSUE

What according to you is difference between Bluetooth and Wifi?

BLUETOOTH-IT IS AN SOFTWARE WHICH WE CAN SHARE ANY VIDEO MUSIC PICTURE AND OTHER APPLICATIONS WITH THE HELP OF BLUETOOTH WITH PARING ANY DEVICE IN FORNT OF US AND BLUETOOTH WILL NEVER ASK FOR PASSWORD

WIFI- IT IS AN SOFTWARE WHICH WE CAN ACCESS ALL THE INFORRMATION OF OUR COUNTRY AND ANY OTHER THING WIFI HAS AN PASSWORD PROTECTION AND ONLY THESE PEOPLE WILL ACCESS WIFI WHO HAVE THE PASSWORD

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

GOOD CUSTOMER SERVICE IS THAT WE CAN HELP CUSTOMERS IN THERE QUERIES

GREAT CUSTOMER SERVICE IS THAT WE CAN HELP CUSTOMERS AND HELP THEM TO SOLVE HIS PROBLEMS AND DO FULL SATISFY OUR CUSTOMER

What according to you makes you a good candidate for customer service or technical support job? | CANDIDATE HAVE GOOD COMMUNICATION SKILLS GOOD WORKING KNOWLEDGE

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