Subject: Tech Support Candidate - Sahil jethi Sahil
From: Sahil jethi Sahil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 06:40:54 +0000

| | Tech Support Test

Name | Sahil jethi Sahil
E-mail | [email-masked]
Phone Number | (110052) 7453996191
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mumuso | Rajori garden | 6 months | 15000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If I get an error message while I try to make website,
firstly I will check the web address typos
I will make sure that internet connection is normally.if my internet connection is unstable, it will show error.
I will contact the website Owner

What according to you is difference between Bluetooth and Wifi?

Bluetooth is a wireless technology standard user for exchanging data between fixed and mobile devices over short distance using short wavelength
Wi-Fi- wireless networking technology that's uses radio waves to provide wirless high speed internet.....

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service -your customer emails from your website.you respond  within  24 hours.
great customer service - you respond to that customer within minutes. And watch out this is fast becoming the standard of simply good service.

What according to you makes you a good candidate for customer service or technical support job? | Good customer service Means having a through knowledge of your inventory experience with your products and being able to help customer make the best choice for them.

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