Subject: Tech Support Candidate - Deepak arya Deepak
From: Deepak arya Deepak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 06:38:54 +0000

| | Tech Support Test

Name | Deepak arya Deepak
E-mail | [email-masked]
Phone Number | (91) 8800189156
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Indirapuram

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Eli research India pvt ltd | Backend associate | 26/12/2019 | 26ctc
Previous Employer 2 | My wish market places India pvt ltd | Assistant relationship officer | 12/03/2018 | 20ctc

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | In this situation, I will first check the broadband cable connection and And after that, I will definitely have some support for network connectivity to resolved it.

What according to you is difference between Bluetooth and Wifi?

Bluetooth is use for single connectivity.

WiFi is use for multiple connectivity

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good -If we get resolved  consumer complain or request with in 24 hours.

Good- solve the query with clearing.

Great - if we get resolved consumer with in a 1-2 hours or few minutes.

Great- solve the query and build relationship for future.

What according to you makes you a good candidate for customer service or technical support job? | I have my good patient  level and I use to active listening always.

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