Subject: Tech Support Candidate - Kartikai Kumar
From: Kartikai Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 06:32:42 +0000

| | Tech Support Test

Name | Kartikai Kumar
E-mail | [email-masked]
Phone Number | (+91) 9546120097
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector-56

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Adroit synergies | IR executive | Working | 20k
Previous Employer 1 | Innova communication Pvt. ltd | Telesales international | 14 September 2019 | 17k
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first I will Check the web address (URL) in the address bar to make sure I am going to the right webpage.
All delete my cookies.
I will change my proxy setting

What according to you is difference between Bluetooth and Wifi? | Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | ithink the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal.
What according to you makes you a good candidate for customer service or technical support job? | Good customer service means having a thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them.

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