Subject: Tech Support Candidate - Raj Barthwal
From: Raj Barthwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 06:32:23 +0000

| | Tech Support Test

Name | Raj Barthwal
E-mail | [email-masked]
Phone Number | (+91) 8800370161
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad, sahibabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ims engineering college | Student | 15-02-2020 | 0
Previous Employer 1 | | | |
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I will check whether my device is connected to internet or not. If my desktop is united with internet access and the website is still not loading I will try reloading the website. If the error still pops up I will read out the error message and fix it accordingly as there are mainly 8 type of website errors.

What according to you is difference between Bluetooth and Wifi?

Bluetooth sharing is used for file transfer while Wifi is mainly used for internet sharing.
Bluetooth is a wireless configuration to connect with gadgets for sharing of information.
Bluetooth has a small connectivity range when compared to wifi .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

When the client is delighted with the service then we say that it was great customer service.
When customer service is easily approachable it is said to be great.
When a customer is not happy with a product a good customer service will happily return the product but great customer service provider will not only graciously take the product back but suggest other usable too .

What according to you makes you a good candidate for customer service or technical support job?

I am dedicated to complete my job on duration.
I am good at interacting with people.
I have adequate knowledge and skills to be a good technical support engineer.
I am workaholic and hardworking.

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