Subject: Tech Support Candidate - shilpi singh
From: shilpi singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:22:27 -0400

| | Tech Support Test

Name | shilpi singh
E-mail | [email-masked]
Phone Number | (0120) 4110570
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | shri ram health centre | consultant dentist | 12-5-20 | 18
Previous Employer 1 | sinha's dental clinic | junior consultant | 20-6-10 | 12
Previous Employer 2 | eklavya dental college | lecturer | 25-3-9 |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) I will try refreshing it.
2) Will check if internet connection is working
3) I will try another web browser
4)will switch off the phone and start it again.

What according to you is difference between Bluetooth and Wifi? | Blue tooth is a wireless technology which connects two devices wheres as wifi provides us with high speed internet

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good - satisfying customers in their query or helping them with your service

Great - satisfying customers in such a way that they recommend you to the others and at the same time they are committed towards the company by staying loyal

What according to you makes you a good candidate for customer service or technical support job?

Iam a very hardworking person with really good communication skill.
Iam very responsible person and love to learn new things.
Iam flexible and I can easily fit in to the environment I work in.

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