Subject: Tech Support Candidate - Arunima Chhikara
From: Arunima Chhikara <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:21:34 -0400

| | Tech Support Test

Name | Arunima Chhikara
E-mail | [email-masked]
Phone Number | (91) 8505822333
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SpiceJet Ltd. | Cabin crew | 28/02/20 | 40
Previous Employer 1 | | | |
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check my internet.
Re-start the WiFi

What according to you is difference between Bluetooth and Wifi?

Bluetooth connects devices without cables and is used to transfer data
WiFi provides acces to high speed internet

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is where you keep you the customers satisfied and do whatever is required.
Great customer service is where you go over and above.

What according to you makes you a good candidate for customer service or technical support job? | I provide timely, attentive, upbeat service to people. Making sure their needs are met in a manner that would reflect positively on the company.

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