Subject: Tech Support Candidate - Anshu Verma Anshu
From: Anshu Verma Anshu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:17:55 -0400

| | Tech Support Test

Name | Anshu Verma Anshu
E-mail | [email-masked]
Phone Number | (110042) 8448345377
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rohini sec-28 Delhi-42

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Silaris | Sales executive | Still workig | 16000
Previous Employer 1 | Ht media pvt ltd | Sales executive | 8 January 2020 | 15000
Previous Employer 2 | LkInternational school | Tgt science | 7july 2019 | 16000

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check the internet connection
Second I will try to open the website in new tab

What according to you is difference between Bluetooth and Wifi? | Bluetooth is used to connect devices without using cables while wifi provides high access internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good cse will listen and try to resolve the problem where as great cse will understand the concern of the problem and try to resolve it like he is resolving his own problem
What according to you makes you a good candidate for customer service or technical support job? | Who has good technical knowledge and ready to solve customer query

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