Subject: Tech Support Candidate - Ashish Kumar Gupta
From: Ashish Kumar Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:14:31 -0400

| | Tech Support Test

Name | Ashish Kumar Gupta
E-mail | [email-masked]
Phone Number | (+91) 7000684914
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Icici pru | | |
Previous Employer 1 | Mahindra | | |
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly check my internet connection it is proper connect or not if internet is not connect the website is not open....if internet is also  connected then open other website if the website is open then i LL change the browser and check the ndtv website is open or not if not open then it is ndtv problem ..
What according to you is difference between Bluetooth and Wifi? | Bluetooth speed is slow it is not transfer data very fast but the wifi is very fast campred to the wifi...

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1.good customer service is problem solving
2 great customer service last nd quick problem solving nd feedback also

Mean the customer is fully satisfied with our service

What according to you makes you a good candidate for customer service or technical support job?

Problem solving skills technally strong
Smart work, understanding what customer wants to me,fast ,and many more things

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