Subject: Re: Order Modification (#EH-202005162256-155067)
From: "- Dr. Sam Robbins -" <[email-masked]>
To: [email-masked]
Cc: "Deb ([email-masked])" <[email-masked]>, manager <[email-masked]>
Date: Mon, 18 May 2020 08:21:16 -0700

Yes and the fact it was the same day. Orders get processed at the end of
the day all at once.
thanks

On Mon, May 18, 2020 at 7:03 AM HFL Support Team <[email-masked]> wrote:

> Hi Dr. Sam
>
> We usually remove the items just how you showed. Just for international
> orders, we were not sure if the order has been shipped out, but now we know
> if the order doesn't show up in shipstation we can make an amend. Thank you
> for clearing this up.
>
> Regards
> Dave
>
> On Mon, May 18, 2020 at 1:03 AM - Dr. Sam Robbins - <[email-masked]>
> wrote:
>
>> You are welcome.
>>
>> On Sat, May 16, 2020 at 9:53 PM <[email-masked]> wrote:
>>
>>> Hi Dr. Sam,
>>>
>>> Thank you for your time and sharing this video with us. This would be
>>> very much beneficial for all of us. i will definitely share this with
>>> everyone.
>>> ---
>>>
>>> Thank you,
>>>
>>> Davina
>>> HFL Customer Support
>>>
>>>
>>> On 2020-05-17 09:29, - Dr. Sam Robbins - wrote:
>>>
>>> This can be done inside of UC, Davina. So that everyone knows - please
>>> share the below video with the team
>>> https://www.screencast.com/t/HYxBxMi2qX
>>>
>>> Let me know if anyone has any questions. Thanks
>>>
>>>
>>> On Sat, May 16, 2020 at 8:27 PM <[email-masked]> wrote:
>>>
>>> Hi Dr. Sam,
>>>
>>> Greetings for the day.
>>>
>>> Please remove AV-Buy1Get1UPSELL from the said order before shipping.
>>>
>>> Order Number #EH-202005162256-155067
>>>
>>> Name:John Venneri
>>> Address:33 Charleswood Crescent
>>> City:Hannon
>>> State:ON
>>> Zip:L0R 1P0
>>> Country:Canada
>>>
>>> ZD#89931
>>>
>>> @Deb please refund the Customer accordingly.
>>>
>>> --
>>> Thank you,
>>>
>>> Davina
>>> HFL Customer Support
>>>
>>>