Subject: Re: LSM Joining Case Test - Sayed Ahmad
From: Sayed Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 May 2020 11:08:51 -0400

| | LSM Joining Case Test

Name | Sayed Ahmad
E-mail | [email-masked]
Phone Number | (011) 7827712014
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As contact center executive checked the customer on a first point and adress customer query in order to play best customer experience.

Also contact center exective reconfirmed the customer order details to avoid Negative customer service & Experience

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Service is only to provide the customer service related to the product or any service as per the policy
Great Customer stand to address customer query or complaint and ensure that customer is in right place.
And provide best customer experience bases of the services

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