Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Sat, 16 May 2020 20:01:45 +0000 (UTC)

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div dir="auto">Still not resolved please fix this asap</div>
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<div>On Sat, 16 May 2020, 17:49 Les Mills International, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Dear Christine Toth,<br><br>Our Support Rep has indicated that your ticket has been Resolved. <br><br>If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.<br>If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.<br><br>Sincerely,<br>Les Mills InternationalSupport Team<br><a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3549" target="_blank" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3549</a>
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      <div> How would you rate your overall satisfaction for the resolution provided by the agent? </div>
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            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#4e8d00"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#6bb436"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#f1db16"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#ff8c00"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#e7340f"></td>
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          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#e6efdd">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/17fa71a25e182401b3db6f65df63b699/extremely_happy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Awesome</a>
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          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#ebf4e3">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/17fa71a25e182401b3db6f65df63b699/very_happy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Pretty good</a>
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          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fdfae2">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/17fa71a25e182401b3db6f65df63b699/neutral/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">So-so</a>
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          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#ffefdf">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/17fa71a25e182401b3db6f65df63b699/very_unhappy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Expected more</a>
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          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fce3e0">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/17fa71a25e182401b3db6f65df63b699/extremely_unhappy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Terrible</a>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3549