Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 15 May 2020 18:12:14 +0000 (UTC)

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div>Hi</div>
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<div>Username:  [email-masked]</div>
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<div>Pulseology Fitness Club</div>
<div>Hilton Head Island, SC</div>
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<div>Thank you</div>
<div> <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On May 15, 2020, at 1:28 PM, Les Mills International &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Scott,</div>
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<div>Thank you for reaching out to us today.</div>
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<div>Please share with us the Club name and your Virtual username for Les Mills which would be 6 digits followed by @lesmillsvirtual.com ( Example - [email-masked])<br><br>You may check it directly via your Virtual Scheduler under 'Settings' &gt; 'Club Preferences'.</div>
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<div dir="ltr">We are looking forward to hearing from you.<br><br>Best Regards,<br>Olesia<br>Customer Services<br>Les Mills Virtual App<br><br>Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3547" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3547</a>
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              On
              Sat, 16 May at  6:17 AM
              <span class="separator">,  Scott Otwell &lt;[email-masked]&gt;  wrote:
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<h2>Submitted data</h2>
<div>The following data was submitted.</div>
<div class="data-container"><table class="table">
<thead><tr>
<th>Field name</th>
<th>Submitted data</th>
</tr></thead>
<tbody>
<tr>
<th>Email address</th>
<td dir="ltr">[email-masked]</td>
</tr>
<tr>
<th>your name</th>
<td dir="ltr">Scott Otwell</td>
</tr>
<tr>
<th>country</th>
<td>United States</td>
</tr>
<tr>
<th>state</th>
<td>SC</td>
</tr>
<tr>
<th>zipPostal</th>
<td>29910</td>
</tr>
<tr>
<th>Text box</th>
<td>Virtual iPad set up</td>
</tr>
<tr>
<th>Question</th>
<td>I need technical support</td>
</tr>
<tr>
<th>Customer</th>
<td>Yes</td>
</tr>
<tr>
<th>Username</th>
<td></td>
</tr>
<tr>
<th>Phone</th>
<td dir="ltr">8432273884</td>
</tr>
<tr>
<th>Comments</th>
<td>We have the spin room all set for our virtual classes to start on Monday, however, we are having a problem with setting up the iPad for the Group fitness room. Do we need a new password? Please help &lt;br/&gt;Thank you</td>
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<tr>
<th>utm_source</th>
<td></td>
</tr>
<tr>
<th>utm_campaign</th>
<td></td>
</tr>
<tr>
<th>utm_medium</th>
<td></td>
</tr>
<tr>
<th>utm_code</th>
<td></td>
</tr>
<tr>
<th>Last_Name</th>
<td></td>
</tr>
</tbody>
</table></div>
<div><img src="https://u6876362.ct.sendgrid.net/wf/open?upn=r3XecG9Oeir8G6iSrKDq5JRPkH0CFsrEeuRlqoo76keFr743w5lz-2FzxUzmsWhHIYppI5gBEiCJTj32lZkKb4owPeIqHnpXliuocuksK4m7xU4sD3KazdZ-2FWXNEP-2FYTFq8fpXL2xdJBQB05qx6LgC7a242OKK1PVutkQcdVlpIGXqWMXopaFRuRQmgmltHUGzyalYRdlYBERX4j9z01vV88tUDukZwBcplPG14-2F3EqhUjPSfm41cYQsqFJbzh4V6q" alt="" width="1" height="1" style="height: 1px !important; width: 1px !important; border-width: 0px !important; padding: 0px !important" class="fr-fic fr-dii"></div>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3547